Helping Refugee
Resettlement Agencies
Help Their Clients
- Easy and comprehensive data and service management
- Integration with third-party tools
- Faster and easier reporting
- Robust toolset beyond required features
- Flexible and adaptable
Refugee service organizations are faced with complex workflows, time-sensitive compliance, and intense care coordination—all in the service of asylum seekers, immigrants, refugees, and other groups who are experiencing a delicate transition in their lives.
That’s where
ClientTrack for refugee services comes in.
ClientTrack for refugee services comes in.
Reporting and Data Analysis
Compliance and reporting are always top of mind for any agency. Reporting data in a specified format, whether it be state, federal, or local, is often a hurdle that takes away time that could be spent toward client services. ClientTrack makes it easy to gather clean data, query it, and analyze available data to inform strategic plans.
Intuitive ORR Compliance
Get rid of the spreadsheets
Compile data from various partners
Comply with ORR, HIPAA, CFR 42 Part 2, and HITECH
Centralized data for actionable, timely insights
Industry-Focused Functionality
Built by a team of experts with experience directly working with refugees, ClientTrack fits perfectly into your agency’s workflow with all the functions
you need, allowing your case workers to focus on their mission.
Track ORR-funded Services
- Refugee cash assistance
- Refugee medical assistance
- Refugee support services
- Preferred communities
- Refugee career pathways
- English-language training
- Health screening
- Cultural orientations
- Employment orientations
Highly Configurable System
Whether your organization is a replacement designee, a local resettlement agency, or a state government agency, ClientTrack and Eccovia’s professional team can create a system that’s right for you—and your clients.
Higher Productivity
Streamline your intake
Save time to focus more on your clients
Manage assessments and client needs
Track case notes, referrals, and outcomes
Connect clients to volunteers and providers
Provide training classes and orientations
Track barriers, create goals, and help your clients become self-suffcient
Create case plans and family self-sufficiency plans
Want to Learn More?
Use the button below to schedule a quick demo and learn how ClientTrack can help solve your data tracking needs.
Let Us Be Your Refugee Resettlement Partner
ClientTrack empowers you to track your clients and the key indicators to their progress on the road to independence.
Supporting Transgender Day of Visibility
Since 2009, March 31st marks Transgender Day of Visibility. Celebrated by LGBTQ+ communities across the globe, this day serves as a chance to honor progress that transgender individuals and groups have made. It also offers a chance to improve the ways social services address transgender...
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The Mental Health of Social Workers
Did you know that over 60% of mental health professionals are social workers? The unique challenges that social workers face mean that they are also at higher risk of developing adverse mental health. Check out the state of mental health among social workers–and how to...
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Four Ways to Support National Social Work Month
What is National Social Work Month? Check out more on the history–and importance–of social work, as well as five ways you can get involved today.
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Women’s Health and HIV
HIV/AIDS impacts more than men who have sex with men. In fact, 23% of cases in the US occur in women. How can health and human service organizations better support these vulnerable populations? It starts with understanding the unique needs of women and HIV/AIDS care.
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Setting Survivors Up For Success
How can VSPs best set survivors up for success? The path to healing from domestic violence may be difficult, but it doesn’t have to be lonely. Consider how and why VSPs are an integral part of this very healing.
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Is My Comparable Database Secure?
For any VSP (Victim Service Provider), the top concern should always come down to security. This is for more than ensuring funding–it comes down to protecting the people in their care from those that would do them harm. But how secure is your comparable database?
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7 Aspects of Successful VSP Case Management
Are you a Victim Service Provider? Then you should be aware of the signs of a successful comparable database for case management. It comes down to much more than simply following compliance for HUD–you need to make sure it has powerful management tools, a robust...
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3 Reasons VSPs Need HUD Experts
Victim Service Providers (VSPs) are unique among health and human service organizations. Not only do they work among the most vulnerable populations in our communities, they also must adhere to strict rules from HUD in order to receive funding. VSPs need experts to help navigate...
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Should VSPs Switch to A Comparable Database?
As a victim service provider, you work with vulnerable populations and must ensure that their data is safe and secure. One way to make sure this happens? Integrating a comparable database into your organization.
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10 Ways to Help Refugees This Season
How can we better support the refugees in our communities? With the holiday season just around the corner, consider our ten ideas on how to help out refugees in your area, from supporting local businesses to getting involved with resettlement agencies.
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5 Signs of Strong Data Security
Data has never been more critical to the success of health and human services. It is also precious, and should be meeting the highest data security standards available. How can you know if your data privacy is up-to-par? Consider our five signs of strong data...
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Why Domestic Violence Awareness Matters
Did you know that on average, nearly 20 people per minute experience physical abuse by an intimate partner in the United States? In the span of a year, this equates to over 10 million men and women. For Domestic Violence Awareness Month, consider these reasons...
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Four LGBT Icons Who Influenced Social Work
October is National LGBT History Month. History is full of queer activists who have put their lives on the line to help make the future equal and fair for all. Consider these four LGBT trailblazers whose work has directly influenced the way health and human...
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Improving Child Welfare Through Case Management
Every day in the United States, thousands of children are abused or neglected. They are one of the most vulnerable populations–and as such, require specialized care and support. Case management is an essential tool in helping address the needs of child welfare.
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Five Essentials of System Administration Services
How do you know your system administration service is up-to-par? It requires taking a look at how the service functions on a micro and macro level. Consider our five essential keys to a successful system administration service.
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Homelessness Mental Health
Knowing the state of mental health among unhoused individuals is the first step in better advocating for change. Consider how mental health plays a role in issues surrounding homelessness, and how your organization can begin to work towards eradicating adverse mental health in your communities.
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Care Coordination Services
Care coordination plans are the future of healthcare. By utilizing strategies that bring community resources together, health and human service providers can offer better, more comprehensive services that save costs while improving patient outcomes.
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Where Health and Human Services Meet
Health and human service organizations are beginning to understand why working together is so important. By bridging the gaps of siloed care through whole person care, these organizations can successfully accomplish the "triple aim": improving the patient experience, improving health outcomes, and reducing the cost...
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How Does Effective Case Management Look?
Health and human services are complex. They require case management systems that not only do the job but do it well. How can you be sure that your case management is at the standard you need? Consider these four elements: client intake and assessment, design...
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Are You Getting The Most Out Of Reporting?
Reporting is an essential tool for non-profit and social service organizations. How do you know you are getting the most out of your reporting? Knowing what you need—as well as what is possible—is the first step in maximizing reporting potential.
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Ryan White And The Forefront of HIV Care
For over 30 years, Ryan White programs have led the nation in HIV care. Today, nearly half of all HIV-positive individuals in the US rely on Ryan White for their health needs. Organizations providing this care are comprehensive in their approach and focus on helping...
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The Effects of Social Services on Children
How (and why) do social services differ for children? The better we can understand the unique needs of children and youth, the better we can help. Improving social service effectiveness for children is not only valuable; it can be life-changing.
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Minority Mental Health
Is your organization properly addressing minority mental health? Understanding the unique needs of minorities is imperative to lasting community change. By finding strength in communities, health and human service groups can better serve individuals and families.
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Building Community Through Care Coordination
July is Social Wellness Month, and central to health and wellness is a sense of community. How can health and human service organizations better foster this belongingness? It starts with care coordination that is focused on bringing services together.
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Domestic Violence in the Summer
As the summer months continue, experts warn of an uptick in domestic violence cases. Why does such violence increase during this warmer season? More importantly, what can your social service organization do to help?
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Four Aspects of Effective Data Management
Collecting, protecting, and analyzing your organization’s data is more important today than ever before. How do you know you have the most effective data management? Four key qualities of effective data usage—security, privacy, reliability, and resiliency—are critical to determining the answer.
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What is Whole Person Care
Whole person care is gradually becoming more prevalent in the realm of health and human service organizations. But what exactly does it mean? Check out the definition and importance of whole person care, as well as how your organization can begin implementing it today.
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Why HMIS Software Is Important
HMIS is a buzzword in the realm of homelessness agencies. But what does it exactly mean? And why is it important? In this blog post, we explore the specifics of HMIS and how a powerful case management solution can improve data, analysis, and services provided.
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Addressing LGBTQ Needs in Social Services
What kind of barriers do LGBTQ individuals face when it comes to accessing social services? Check out the challenges this community deals with when obtaining health and social care, as well as the ways your organization can help make it easier for sexual and gender...
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3 Ways to Fight Child Hunger During Summer
With summer just around the corner, millions of children are about to lose their sole source of consistent nutrition: school lunch. What can your health and human service organization do to help push back against this hunger? We suggest three simple steps: inform, coordinate, and...
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How One Non-Profit is Addressing Teen Mental Health
Did you know May is both Mental Health Awareness AND Teen Self-Esteem Month? Pivot Adventure, a non-profit in Utah, utilizes recreational therapy to provide affordable mental health courses for teenagers. Their unique approach is critical to the effectiveness of these social services.
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Social Worker’s Role in Mental Health
Is your organization addressing mental health concerns? If you work in the health and human services industry, then your program could benefit from focusing on mental health. Consider these three simple steps below to begin incorporating mental and behavioral health into your social services.
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What is Care Coordination
If you work in health and human services, chances are you have heard of “care coordination”. But what does it mean? And how is it related to case management? Read below to learn the definition of care coordination and discover how to implement it into...
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Problems Refugees Face
Earlier this year, we discussed what refugee resettlement programs can expect in 2021. Many of these expectations have changed—despite big promises from the current administration, only 2,050 refugees have been admitted to the US during the 2020-21 fiscal year (Sep—Aug). What are the problems facing...
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Caring for the Whole Person
Americans experience some of the highest rates of stress in the world. Those in lower socio-economic brackets report even higher levels, and this can negatively impact their overall health. A whole person care approach can help health and human service organizations better address stress.
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Domestic Violence During the Pandemic
As the coronavirus pandemic continues, experts warn of the devastating effects of a rise in domestic violence. With close living quarters, financial and economic stress, and increased substance abuse, domestic violence cases are trending upward. Health and human service organizations can help mitigate this rise...
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Building a Fairer, Healthier World Through Social Determinants of Health
This year’s theme for World Health Day is “Building a Fairer, Healthier World”. Key to accomplishing this goal is understanding—and addressing—social determinants of health. As more healthcare providers take a holistic approach to health, more individuals and communities will receive the care they need.
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Why Social Work is Essential
This year’s theme for National Social Work Month is “Social Workers are Essential”. Did you know that social work extends far beyond the Department of Social Services? With over 700,000 active social workers in the US, this industry is essential for many communities’ function and...
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3 Signs You Need Better Case Management
Running a health and human services organization can be as challenging as it is rewarding. Often, case management processes—like entering data into spreadsheets, creating reports, and handling clientele growth—can slow down organization effectiveness. Be aware of the signs that show it may be time to...
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Five Women Who Made History in Social Work
Did you know March is Women’s History Month and Social Work Month? Women have been and continue to be crucial to the work of health and human services organizations. Check out these five influential women who helped shape social work into what it is today.
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The Case for Universal School Lunch
How can food and nutrition programs best combat child hunger? The COVID-19 pandemic has opened the path for one possible solution: universal school lunch. Advocates pushing for a long-term implementation cite the academic and health benefits of such programs.
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HIV and COVID-19: The Need for Care Coordination
Despite being high-risk for COVID-19 complication, HIV/AIDS patients still experience challenges in obtaining the care they need. As organizations better understand the relationship between HIV and the coronavirus, it emphasizes the need for community care coordination.
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Is Your Program Screening for Mental Health?
Have you been screened for mental health? Despite its growing prevalence, mental and behavioral health are not often screened by healthcare providers. However, implementing these screenings into health and human service organizations can have profoundly positive effects for individuals and families.
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HMIS 2020 Data Standards Retrospective
In an earlier blog from 2019, we outlined HMIS Data Standards and how they were changing. Now the changes have been made and it is time to reflect.
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Food Insecurity is Rising. Can SNAP Meet the Challenge?
Hunger in the United States is rising, and food and nutrition services are looking to the Supplemental Nutrition Assistance Program (SNAP) for help. As the new administration is challenging lawmakers to increase the financial support for SNAP, food programs are hoping to see an increase...
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Filling Gaps in Cancer Treatment with Whole Person Care
What is the best treatment for cancer? While there may not be one simple answer, experts agree on the importance of a whole person care approach. Through social determinants of health, programs and organizations can better help cancer patients by providing the care that they...
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Social Determinants of Health 101
Social determinants of health (SDoH) are becoming increasingly popular—and significant—to health and human services. The first step to incorporating SDoH in your own organizations and programs is to understand what SDoH means and how it is relevant to your work.
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Aging In A Pandemic: How COVID-19 Is Impacting Elder Care
The challenges for aging services have become more apparent in the wake of COVID-19. Not only are older adults more at risk from coronavirus complications but they are also prone to compounding issues regarding food security, mental health, and isolation.
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What Can Refugee Resettlement Programs Expect in 2021?
As the Biden Administration implements a historic limit of 125,000 refugees into the US, resettlement programs can expect new changes with their budget but should prepare for a more gradual shift in execution.
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New Year, New Ideas: How to Add Innovation to Whole Person Care
Three fresh ideas in the sphere of coordinated care—digital technology, social prescribing, and national standardization—may be the innovations that programs need to better improve their impact.
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How Can We Support Ukrainian Refugees?
The invasion of Ukraine has displaced over 5.3 million refugees (and counting). Now is the time to aid Ukrainians fleeing political violence–but what exactly can you do to help? Check out our three ideas on ways to make a difference today.
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Why Social Workers Are Key to Care Coordination
Care coordination is the future of health and human service organizations, but stakeholders and community members are essential to its success. Social workers are key to implementing effective and lasting community care coordination.
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Three Ways to Improve Veteran Care
There are over 19 million veterans in the US, and each one deserves care from services that understand their unique needs. How well do you know the state of veteran care? Check out our three suggestions on how health and human service organizations can improve...
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Get Started
Contact us today to learn how Eccovia can help you achieve improved outcomes for the people your organization serves.
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